Absolutely! Just contact us at hello@onloan.co and let us know you’d like to swap, post your item back via our free DPD service, and then order your replacement item which will be delivered the next working day.

Yes, you can easily pause or cancel your subscription at any time, we’re 100% flexible.

As long as you’re still paying your monthly subscription, you can hold onto any item you have on loan for as long as you like.

We don’t charge fines for damaged items. We kindly ask that you look after the clothes as if you were borrowing them from a friend, but we also understand that accidents happen. Just let us know, and send the item back as you would normally, no stress.