We never charge fines for damaged items. We want you to relax and enjoy the clothes. Just let us know, and send the item back as you would normally, no stress.

Absolutely! We offer totally free swaps for any unworn items that don't fit or suit, no questions asked.

Yes, you can easily pause or cancel your subscription at any time, we’re 100% flexible.

As long as you’re still paying your monthly subscription, you can hold onto any item you have on loan for as long as you like.

Absolutely! Onloan members can buy any of our pieces. Msg us for prices, 10-80% off depending on the piece. Or check out our preloved site now.